WELFARE RIGHTS SERVICES

Our knowledgeable and experienced advisors provide essential support for individuals and families navigating welfare rights. We offer tailored advice on various benefits, assistance with applications, and advocacy to ensure fair treatment in accessing entitlements. Understanding your welfare rights is crucial for maximizing financial support and achieving stability, and our team is here to empower you with the resources and guidance you need.

All our Welfare Rights Advice is provided by our Welfare Rights Officers Elaine & Stuart

Our welfare rights advisors, Elaine and Stuart, continue to provide high-quality welfare and benefits advice and services to the community. The latest financial year has seen a significant migration for many of our clients from legacy benefits to Universal Credit, along with threats to the Winter Fuel Payment. This has resulted in a higher-than-normal volume of clients and corresponding casework directed towards our welfare rights team. Remarkably, they have maximized clients' income by £3,248,191.04 during this period. Welfare rights services are offered weekly at Blairtummock, Provanhall, and Gardeen HA’s, as well as through a drop-in session every Wednesday at Connie’s.

  • Our Welfare Rights Advisers are equipped to assist you with a variety of benefit-related issues, ensuring that your income is maximised and that you receive all the benefits to which you are entitled. Maximising income is a key focus of our Welfare Advisors' roles. Their expertise in Social Security and Social Security Scotland enables them to advise on potential entitlements, assist in pursuing claims, challenge decisions, and submit benefit appeals on your behalf. Our service is entirely free and confidential.  

  • If you are a tenant of Provanhall Housing Association, Blairtummock Housing Association, or Gardeen Housing Association, you can contact them to arrange an appointment with our Welfare Rights Adviser. Appointments can be conducted via telephone, in person at their offices, or, for those unable to attend, home visits can be arranged.

  • Our Advisors are experienced in addressing a wide range of issues related to the benefit system. We recognise that there are many misconceptions regarding benefits, who qualifies for them, and how to navigate the claiming process. You will be treated with respect and provided with impartial advice, empowering you to make informed decisions about your circumstances.