Our expert advisors provide tailored support for navigating welfare rights. We offer personalised benefit advice, application assistance, and advocacy to ensure fair access to entitlements, helping you maximise financial support and achieve stability.
Elaine and Stuart have managed a surge in demand caused by the Universal Credit migration and Winter Fuel Payment changes, successfully maximising client income by £3,248,191.04. They provide weekly advice at Blairtummock, Provanhall, and Gardeen HA, with Wednesday drop-ins at Connie’s.
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Our Welfare Rights Advisers are equipped to assist you with a variety of benefit-related issues, ensuring that your income is maximised and that you receive all the benefits to which you are entitled. Maximising income is a key focus of our Welfare Advisors' roles. Their expertise in Social Security and Social Security Scotland enables them to advise on potential entitlements, assist in pursuing claims, challenge decisions, and submit benefit appeals on your behalf. Our service is entirely free and confidential.
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If you are a tenant of Provanhall Housing Association, Blairtummock Housing Association, or Gardeen Housing Association, you can contact them to arrange an appointment with our Welfare Rights Adviser. Appointments can be conducted via telephone, in person at their offices, or, for those unable to attend, home visits can be arranged.
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Our Advisors are experienced in addressing a wide range of issues related to the benefit system. We recognise that there are many misconceptions regarding benefits, who qualifies for them, and how to navigate the claiming process. You will be treated with respect and provided with impartial advice, empowering you to make informed decisions about your circumstances.
